Troubleshooting
What is the difference between the Scouting app and the MyScouting app? The Scouting app is a mobile device Scoutbook app that can be used by Scouts a...
Mon, Feb 7, 2022 at 4:49 PM
How do I Change my Password? Go to your My Profile page and look for the link called Password. You cannot reset your password from the edit profile pag...
Thu, Mar 24, 2022 at 10:49 AM
What is the Difference Between Internet Advancement and Scoutbook? Internet Advancement and Scoutbook are both tools to add advancement information into...
Mon, Feb 7, 2022 at 4:49 PM
How do I change my email address? First login into Scoutbook using your existing login/password. Then go into your My Dashboard > My Account page. ...
Thu, Mar 24, 2022 at 10:50 AM
Advancement Chair Doesn’t Have Access (SB) This guide is for the unit Scoutbook Administrator If the unit advancement chair doesn’t seem to have the pr...
Thu, Mar 24, 2022 at 10:51 AM
Why is Internet Advancement separate from Scoutbook? (IA) Why is it separate from Scoutbook? Internet Advancement is the quick entry tool for unit lead...
Fri, Mar 4, 2022 at 8:40 AM
My Scout Forgot Their Password (SB) If you have a Scout who forgot their Scoutbook login, they should go to scoutbook.scouting.org and click “Forgot Pas...
Thu, Mar 24, 2022 at 10:51 AM
Not Connected to Scouts or Not Seeing or Able to Access All Scouts I should in some or all the Scoutbook tools – Reset Connections or Roles (SB) How to ...
Thu, Mar 24, 2022 at 10:52 AM
We have a Scout that is not showing up in Scoutbook (SB) This guide is for Scoutbook Unit Administrators, you need that access to accomplish these tasks...
Thu, Mar 24, 2022 at 10:52 AM
My child changed units, yet the old one is still showing in Scoutbook, how do I get it changed? (SB) Click on your child in Scoutbook, click on your son...
Thu, Mar 24, 2022 at 10:53 AM